Patient Acquisition Specialist
Core
Convert healthcare partner referrals into scheduled mental health appointments through consultative sales and patient onboarding.
Role type
Patient Acquisition Specialist (Healthcare Sales)
Builds
Scheduled therapy and psychiatric care appointments for Mood Health patients
Domain
Mental health / Behavioral health / Telehealth
Required skills
Consultative sales, pipeline management, objection handling, relationship building, CRM proficiency, high-volume outreach, insurance knowledge
Preferred skills
Healthcare sales experience, HIPAA knowledge, behavioral health familiarity
Technologies
HubSpot, Salesforce, CRM platforms
Responsibilities
Engage referred prospective patients to guide them through the scheduling process, manage a high-volume referral pipeline via phone/text/email, overcome patient objections regarding insurance or treatment options, meet booking and conversion performance goals, collaborate with clinical and operations teams
Seniority
Individual Contributor, mid-level sales role