Field Service Technician
Core
Maintains, installs, and repairs retail store technologies, computer systems, and peripherals in commercial environments.
Role type
Field Service Technician (Hardware/IT)
Builds
Retail POS equipment, store systems, and related hardware for apparel stores, supermarkets, banks, and SMBs.
Domain
Retail technology and hardware maintenance
Deliverable
physical/clinical work
Required skills
hardware repair, POS equipment installation, network infrastructure basics, low voltage wiring diagnosis, electrical testing, hand tool usage, travel logistics, customer service
Preferred skills
IT/Technical degree, mechanical aptitude
Technologies
POS equipment, flat panel TVs, monitors, cash registers, network infrastructure, electric meters
Responsibilities
Perform on-site installation, relocation, and repair of retail POS and store equipment; troubleshoot complex hardware issues; travel to customer locations for service delivery; maintain trunk stock and document work activities; provide technical support to store personnel.
Seniority
Mid-level, hands-on IC