Técnico de Campo (Equipos TPV) - (Reynosa, Tamaulipas)
Core
Field technician providing on-site and remote maintenance, troubleshooting, and support for Toshiba's Point of Sale (POS) technology equipment at retail client locations.
Role type
Field Service Technician (POS Hardware)
Builds
POS hardware and related technology infrastructure for retail clients
Domain
Retail technology / Hardware maintenance
Deliverable
physical/clinical work
Required skills
Hardware maintenance, network knowledge, software troubleshooting, electronics knowledge, incident ticket management, preventive maintenance execution, parts identification and tracking
Preferred skills
Customer service efficiency, shift work availability
Responsibilities
Receive and manage incident tickets, perform preventive and corrective maintenance on POS equipment, monitor and follow up on ticket resolution, identify damaged parts for collection, track returned spare parts inventory
Seniority
Junior, hands-on IC