Principal Partner Solutions Consultant
Core
Principal Partner Solutions Consultant driving partner-led revenue growth by acting as a trusted advisor, enabling strategic partners (GSIs, BPOs, ISVs) to deliver joint AI customer experience solutions.
Role type
Senior IC Partner Solutions Consultant (AI/Contact Center)
Builds
Scalable partner solution frameworks, enablement content, and executive presentations for joint customer success
Domain
AI / Customer Experience / Contact Center
Deliverable
product features
Required skills
Technical pre-sales, strategic solution design, executive presentation, partner enablement, cross-functional collaboration, complex problem solving
Preferred skills
ISV/SI/BPO partner experience, high-growth SaaS/AI environment experience, contact center domain expertise
Technologies
Cresta unified AI platform, conversational AI agents, conversation intelligence
Responsibilities
Serve as trusted advisor connecting platform capabilities to strategic business outcomes; Develop scalable messaging and solution frameworks to accelerate partner revenue; Lead strategic solution design discussions and act as escalation point for complex opportunities; Cultivate relationships with strategic partners (GSIs, BPOs, technology partners); Influence stakeholders across Sales, Product, and Engineering to scale partner strategy
Seniority
Principal, hands-on IC with strategic guidance