Client Advisor
Core
First point of contact for clients entering clinics, managing appointments, and providing administrative and financial support.
Role type
Client Advisor (Administrative & Front Desk)
Builds
Smooth client experience and clinic operations
Domain
Health & Fitness / Physiotherapy
Deliverable
client delivery
Required skills
Appointment coordination, payment processing, membership consultation, administrative support, client communication
Preferred skills
Customer service experience, medical or strength training acumen
Technologies
Electronic clinic diary, EFT, HiCaps, MediPass
Responsibilities
Coordinate client appointments, process client payments, recommend products and services, conduct membership consults, provide administrative support to leadership and clinical team, answer questions and resolve client problems
Seniority
Entry-level / Junior