Front Office Specialist
Core
First point of contact for patients, managing check-in/out, scheduling, and administrative support in an eye care clinic.
Role type
Front Office Specialist (Medical/Clinical)
Builds
Patient check-in/out flow, appointment scheduling, insurance verification, and payment collection.
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Customer service, phone etiquette, insurance authorization verification, payment collection, patient flow management, daily cash reconciliation, Microsoft Office proficiency (Excel, Word, Outlook), HIPAA compliance.
Preferred skills
Medical office experience, ophthalmic experience.
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