Senior Network Automation Engineer
Core
Partner with customers to identify high-impact automation opportunities and architect/build solutions using NetBrain's automation capabilities (Runbooks, Qapps, Dataviews, integrations) to transform network operations for enterprises and MSPs.
Role type
Senior Network Automation Engineer (Customer-facing IC)
Builds
Custom automation solutions (Runbooks, Qapps, Dataviews, integrations) for customer network operations
Domain
Network Operations / Network Automation / ITSM
Deliverable
production ML models | product features | client delivery
Required skills
Network engineering, network automation, software development, ITSM data analysis, network technology analysis, playbook design, automation architecture, customer training/enablement, vendor partnership engagement
Preferred skills
None stated
Technologies
NetBrain (Runbook, Qapp, Dataview), ITSM tools, Network Monitoring tools, Log Analysis tools
Responsibilities
Lead customers in identifying high impact automation targets through ITSM data analysis; Analyze customer network technologies and design documents to create automation solutions; Train and develop customer engineers on NetBrain automation; Architect and create automation for critical network operations tasks; Engage with vendor partnerships and research public domain knowledge to create automation content
Seniority
Senior, hands-on IC with customer enablement