Senior IT Engineer
Core
Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability for a unified AI platform.
Role type
Senior IT Engineer (System Administration & Infrastructure)
Builds
Internal IT infrastructure, device fleets, and security protocols for an AI customer experience platform
Domain
Enterprise IT Operations / Cloud Infrastructure
Deliverable
infrastructure
Required skills
macOS administration, Windows OS management, Identity and Access Management (Okta), Device Management (Kandji, Intune), Cloud Solutions (AWS), Scripting (Bash, Python, Go, Powershell), Terraform, Hardware and Infrastructure troubleshooting
Preferred skills
Apple Deployment Programs (DEP, VPP), Startup environment experience
Technologies
Okta, Kandji, Microsoft Intune, Google Workspace, AWS Lambda, Bash, Python, Go, Powershell, Terraform, Crowdstrike, Kolide
Responsibilities
Lead system administration for macOS and Windows environments, configure identity and access management, manage device lifecycle and security policies, develop automation scripts, integrate platforms, enforce security compliance, provide technical support, lead IT projects
Seniority
Senior, hands-on IC