Enterprise Application Specialist
Core
Frontline support and resolution of incidents and service requests for TechnologyOne (OnCouncil) systems, specifically Ci Anywhere and Ci environments.
Role type
Enterprise Application Support Specialist
Builds
TechnologyOne OnCouncil application workflows, permissions, integrations, and automations
Domain
Public Sector / Local Government / ERP
Required skills
TechnologyOne OnCouncil support, Ci Anywhere (CiA) environment management, service ticket resolution, workflow configuration, business process analysis, requirements gathering
Preferred skills
Stakeholder management, process improvement identification
Technologies
TechnologyOne, OnCouncil, Ci Anywhere, Ci
Responsibilities
Resolve incidents and service requests, configure application workflows and permissions, analyze processes and application performance, document business and technical requirements
Seniority
Mid-level, hands-on IC