Ambulatory Services Representative II
Core
Coordinates patient access functions including check-in, scheduling, registration, insurance verification, and billing for a psychiatry community behavioral health center.
Role type
Ambulatory Services Representative II
Builds
Patient registration records, billing submissions, appointment schedules, and departmental administrative documents.
Domain
Healthcare / Behavioral Health
Required skills
Patient registration, insurance coverage verification, appointment scheduling, charge entry, billing reconciliation, data entry, customer service, calendar management, Microsoft Office proficiency, medical billing systems knowledge
Preferred skills
Medical billing experience, Bachelor's degree, experience with hospital registration systems
Responsibilities
Handle front-end customer service and patient check-in, manage patient scheduling and visit coordination, verify insurance coverage and collect co-payments, perform charge entry and billing edits, reconcile bills and investigate discrepancies, create and edit department documents, manage physician and manager calendars, handle phones and mail, maintain Master Patient Index (MPI), coordinate referrals and pre-authorizations
Seniority
Mid-level, hands-on IC