Director of Intermodal
Core
Drive strategic vision, execution, and workflow for intermodal operational teams while balancing customer service, on-time performance, and operational efficiency.
Role type
Senior leadership IC (Director of Intermodal Operations)
Builds
Intermodal transportation services and customer accounts
Domain
Logistics / Intermodal Transportation / Rail Freight
Required skills
Intermodal transportation expertise, Rail freight operations, Team leadership, Strategic planning, Financial management, Customer contract management, SOP development, KPI optimization, System migration leadership, Cross-functional partnership
Preferred skills
People leadership (managing leaders), 3PL/4PL account management, Tableau, P&L management, Cross-functional operational improvement
Technologies
Tableau
Responsibilities
Oversee operational strategy and execution, manage customer service goals and business reviews, lead team hiring and development, partner with stakeholders to standardize onboarding, identify operational bottlenecks, collaborate with commercial stakeholders to grow business, build partnerships with carriers.
Seniority
Director, strategic leadership & team management