Systems Administrator
Core
Administer and optimize Microsoft 365 services, support virtual desktop (VMware Horizon/Nutanix) and end-user computing environments, and provide Tier 1/2 support for business, engineering, and enterprise applications.
Role type
Systems Administrator (Tier 1/2 Support)
Builds
Reliable IT infrastructure, user computing environments, and enterprise application support for business and engineering teams.
Domain
Enterprise IT Operations / Cloud Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, virtual desktop infrastructure (VDI), end-user computing (EUC) support, server maintenance, root cause analysis, scripting/automation (PowerShell), Windows/Linux basics, identity and access management (Entra ID)
Preferred skills
Microsoft Azure familiarity, virtualization concepts, compute/storage/networking knowledge
Technologies
Microsoft 365, VMware Horizon, Nutanix, Microsoft Azure, PowerShell, Windows, Linux, Microsoft Entra ID
Responsibilities
Administer and optimize Microsoft 365 services; support virtual desktop and end-user computing environments; provide Tier 1 and Tier 2 support; perform routine server maintenance and checks; analyze and resolve infrastructure and application issues; maintain standard operating procedures and IT documentation; evaluate and recommend technical solutions for infrastructure challenges; partner with security and engineering stakeholders.
Seniority
Mid-level, hands-on IC