Senior Commerce Customer Success Manager

London💼 Full-time🗓 2026-07-07 → 2026-09-27

Core

Senior commercial lead and trusted advisor for Tier-1 retail media networks, driving growth through identity and addressability solutions.

Role type

Senior IC Customer Success Manager (Commerce/Retail Media)

Builds

Joint Business Plans (JBPs), audience extension, offsite activation for European retailers

Domain

Digital Advertising, Programmatic, Retail Media, Identity Management

Deliverable

client delivery

Required skills

Strategic partnership management, programmatic expertise (SSP/DSP/SPO), identity graph management, clean room operations, cookieless addressability, revenue analysis, stakeholder presentation

Preferred skills

Cross-sell/upsell execution, regulatory navigation, multi-workstream management

Technologies

LiveRamp, InfoSum, RampIDs, clean rooms

Responsibilities

Drive commercial growth via cross-sell/upsell of commerce solutions, lead identity and addressability workflows, advise on onsite/offsite monetization strategies, oversee JBP delivery, analyze buyer performance to protect targets, act as Voice of the Client to Product/Tech Ops

Seniority

Senior, hands-on IC

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About PubMatic

PubMatic is one of the world’s leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes. Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.