Technical Account Manager
Core
Partner with leading brands, agencies, and data providers to implement and optimize LiveRamp's ad tech solutions, acting as a trusted technical advisor from onboarding through expansion.
Role type
Senior Technical Account Manager / Solutions Consultant
Builds
Ad tech solutions for brands, advertisers, agencies, and financial institutions
Domain
Advertising Technology (Ad Tech) / Data Privacy & Identity
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Ad tech ecosystem knowledge (DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms), Data integration & APIs (REST, SFTP), Web tracking & identity resolution, SQL/data querying, Troubleshooting distributed systems
Preferred skills
Solution design & presentation, Project & account management, Customer advocacy, Cross-functional collaboration
Technologies
REST APIs, SFTP, SQL, Pixels, Tags, Cookies, ID graphs, Clean rooms
Responsibilities
Lead end-to-end onboarding and technical adoption of ad tech solutions; Design and execute strategic implementation plans for data onboarding and identity resolution; Track customer adoption metrics and recommend system enhancements; Act as technical liaison between clients and internal teams (product, engineering, legal); Develop technical documentation and deliver enablement/training; Translate customer feedback into actionable product insights; Communicate complex technical concepts to business and technical stakeholders; Support strategic initiatives through client meetings and industry events
Seniority
Senior, hands-on IC with client-facing responsibilities