Sales Coordinator
Core
Primary engine for transactional B2B revenue, acting as a dedicated concierge for enterprise clients to guide them from inquiry to high-volume delivery.
Role type
Senior IC sales coordinator (B2B enterprise)
Builds
Corporate gifting and merchandise orders for enterprise businesses
Domain
Retail / B2B Sales / Corporate Gifting
Required skills
B2B sales support, CRM proficiency (HubSpot), data analysis (Google Sheets/Excel), high-velocity communication, process documentation, upsell management, cross-functional collaboration
Preferred skills
Corporate gifting programs, promotional product distribution, apparel/accessories/home goods industry experience
Technologies
HubSpot, Google Sheets, Excel, e-commerce platforms
Responsibilities
Manage end-to-end lifecycle of corporate gifting and merchandise orders; Maintain 'single source of truth' in HubSpot for pipeline and deal stages; Develop technical expertise in product catalog and supply chain timelines; Own customer relationships with same-day response times; Work cross-functionally with Operations and Logistics for bulk order fulfillment; Build scalable processes by documenting FAQs and creating templates; Proactively identify upsell opportunities and manage customer recovery
Seniority
Mid-level, hands-on IC