ITO Intern
HybridCitizens only
Core
Intern supporting L1 support teams with backend tasks, operational processes, and technical troubleshooting for infrastructure technologies.
Role type
Infrastructure Technology Outsourcing Intern
Builds
Operations dashboards and reports
Domain
IT Infrastructure / Managed Services
Deliverable
dashboards & analysis
Required skills
Microsoft Office proficiency, desktop operating systems knowledge, PC hardware basics, networking basics, problem-solving, research
Responsibilities
Develop operations dashboards and reports, Perform backend tasks supporting L1 support teams, Support day-to-day operational processes, Assist with technical troubleshooting and issue resolution, Support service teams with technical and customer-related queries