QA Engineer (ServiceNow Tester)
Core
QA Engineer supporting testing activities for ServiceNow implementation and enhancement projects.
Role type
QA Engineer (ServiceNow Tester)
Builds
ServiceNow workflows, forms, catalogs, and system configurations
Domain
Enterprise IT / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
manual testing, automated testing, test case creation, defect tracking, functional testing, system integration testing, regression testing, UAT support, Agile/Scrum participation, requirement analysis, test documentation
Preferred skills
ServiceNow platform knowledge, ITSM/ITIL concepts, API testing, ServiceNow ATF, CSA certification
Technologies
ServiceNow, Jira, Azure DevOps, Postman, SoapUI
Responsibilities
Analyze requirements and user stories; Create and execute test cases and scripts; Perform functional, SIT, regression, and UAT testing; Validate ServiceNow configurations; Identify and track defects; Prepare test reports; Participate in Agile ceremonies
Seniority
Mid-level, hands-on IC