Analyst I Infrastructure Services
Core
Provide technical support, monitoring, and basic troubleshooting for infrastructure systems while contributing to infrastructure projects.
Role type
Analyst I Infrastructure Services
Builds
Infrastructure documentation, incident logs, and records
Domain
IT Infrastructure Services
Deliverable
dashboards & analysis
Required skills
technical support, infrastructure monitoring, basic troubleshooting, data analysis, problem-solving, IT asset management, vendor management
Preferred skills
advanced degree, CompTIA Security+, Cisco CCENT, AWS Certified Solutions Architect
Technologies
IT Asset Management tools, Vendor Management platforms
Responsibilities
Respond to infrastructure issues, assist in infrastructure tasks, monitor systems, support documentation development, apply problem-solving to infrastructure challenges
Seniority
Mid-level, hands-on IC