Assistant Manager / Manager, Claims (GI - Personal Lines focus)
Core
Lead and inspire a personal lines insurance claims team to ensure exceptional customer experience and efficient handling of claims across Medical, Travel, Pet, Home, and Maid Insurance.
Role type
Manager, Claims (Personal Lines)
Builds
Personal lines insurance claims solutions and operational efficiency
Domain
Insurance (General Insurance - Personal Lines)
Required skills
Claims assessment and validation, Policy document review, Claims cycle management, Complaint resolution, Team leadership, Operational efficiency improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Assess, approve, and validate personal lines claims; Review policy documents and insurance clauses; Drive claims transformation initiatives; Maintain file management and reserving; Address and resolve customer complaints
Seniority
Manager, team lead