GSD First Line Tech Support with German
Core
Provide technical issue resolution to global customers via voice, email, chat, and portal channels.
Role type
First Line Tech Support
Builds
IT support services for Fortune 500 clients across manufacturing, banking, insurance, and government sectors
Domain
IT Services / Global Support
Deliverable
client delivery
Required skills
German (fluent), English (fluent), General IT knowledge, Communication skills
Preferred skills
Previous IT experience, Windows OS knowledge (Windows 7, 10), Microsoft Apps knowledge (Office, O365, Outlook, Teams)