ServiceNow Business Consultant (With Dutch)
Core
ServiceNow Business Consultant providing process and functional expertise to design and deploy ServiceNow solutions for clients.
Role type
Senior ServiceNow Business Consultant
Builds
Customer engagement solutions, user requirement definitions, and change management initiatives on the ServiceNow platform.
Domain
IT Service Management (ITSM) and Enterprise Service Management
Required skills
ServiceNow platform expertise (ITSM, ITOM, GRC, SecOps, HRSD), consulting experience, process re-engineering, workshop facilitation, solution design, agile frameworks (DevOps, IT4IT, ITIL), stakeholder management
Preferred skills
Knowledge of other European languages, experience with technical end-users
Technologies
ServiceNow, ITSM, ITOM, GRC, SecOps, HRSD, DevOps, IT4IT, ITIL
Responsibilities
Lead workshops to define client current and desired states; demonstrate platform functionality and application features; produce documentation and training materials; mentor junior team members; re-engineer business processes and procedures.
Seniority
Senior, hands-on IC