Technical Content Architect
Core
Own the development, delivery, and continuous improvement of technical enablement content for internal Solutions Engineering teams and the partner ecosystem.
Role type
Technical Content Architect
Builds
Structured, scalable content including VCE courseware, Presales Design Engineer certification tracks, technical playbooks, battle cards, demo scripts, and reference architectures.
Domain
B2B technology, physical security, IT infrastructure, networking.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
curriculum design, technical content authoring, needs assessment, instructional design, KPI definition, stakeholder management, project management, presentation skills, LMS platform proficiency, e-learning tool usage.
Preferred skills
physical security domain knowledge, channel partner enablement experience, sales enablement platform expertise, cloud security platform familiarity, multimedia production skills.
Technologies
Docebo, TalentLMS, Articulate 360, Camtasia, Salesforce, Highspot, Seismic.
Responsibilities
Identify enablement gaps across internal SEs and channel partners; develop and maintain structured learning paths for certification programs; create scalable enablement assets like playbooks and battle cards; conduct field intelligence and gap analysis with SEs and partners; design and deliver live and on-demand training sessions; define and track KPIs connecting enablement to business outcomes.
Seniority
Mid-Senior, hands-on IC
