Community Behavioral Health Center Resource Specialist
Core
Provides case management and health system navigation to improve coordination and outcomes for individuals served by the Community Behavioral Health Center.
Role type
Case management resource specialist
Builds
Care coordination and service access for patients
Domain
Behavioral health / Community health
Deliverable
client delivery
Required skills
Case management, health system navigation, appointment scheduling, transportation planning, referral coordination, data collection, EMR recordkeeping, medical terminology interpretation
Preferred skills
Bilingual or multi-lingual (Spanish, Portuguese Creole, Haitian Creole), healthcare experience, Bachelor's degree
Technologies
Microsoft Excel, Microsoft Word, EMR
Responsibilities
Schedule and follow up with appointments via phone and transportation planning; coordinate with providers for communication and transition planning; complete applications for community services; maintain positive relationships with community agencies; collect and manage clinical data in standardized format; file encounter notes in the EMR.
Seniority
Entry-level to Mid-level, hands-on IC