Network Operations Manager - Provider Experience and Network Operations
Core
Coordinate operational activities across a hospital and its network of community-based provider practices to improve referrals, care transitions, and access to specialty services.
Role type
Manager, healthcare network operations and provider liaison
Builds
Efficient, coordinated patient care workflows and data integration between hospital and community practices
Domain
Healthcare operations / Ambulatory practice management
Deliverable
product features
Required skills
Healthcare operations management, referral workflow optimization, care transition coordination, EHR system support (Epic), project management, stakeholder communication, data analysis, process improvement
Preferred skills
Master's in Healthcare Administration or Business Administration, experience with EpicCare Link or similar EHR platforms
Technologies
Epic, EpicCare Link
Responsibilities
Serve as primary operational contact for network providers regarding referrals and patient access; streamline referral workflows and scheduling processes; coordinate care transitions between inpatient and outpatient teams; provide technical assistance and training for EHR access; track and report metrics on referrals and access issues; lead operational initiatives for network improvement.
Seniority
Manager, hands-on operational leadership