CRM Architect, B2B
Core
Designing and optimizing Quince's B2B growth infrastructure, data architecture, and automation within HubSpot to support commercial engines and measure customer health.
Role type
Senior IC CRM Architect (HubSpot)
Builds
B2B commercial infrastructure, data models, and automation workflows for a direct-to-consumer retail company
Domain
Retail / B2B Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
HubSpot administration, custom objects design, advanced workflows, Operations Hub, API/webhooks integration, data governance, health-scoring models, system documentation
Preferred skills
Data warehouse experience (Snowflake/BigQuery), BI tools, Clay for data enrichment, full-funnel ops context
Technologies
HubSpot, Operations Hub, Zapier, Make, Snowflake, BigQuery, Clay
Responsibilities
Define and govern CRM data model and system integrations; Build custom objects, properties, and pipelines reflecting B2B commercial motions; Establish data standards and validation rules; Translate onboarding milestones into technical tracking mechanisms; Build and maintain health-scoring models and automated alerts; Optimize internal CRM processes and maintain integrations with Data Warehouse, ERP, and BI tools; Build dashboards and reports for onboarding efficiency and pipeline performance
Seniority
Senior, hands-on IC