Senior Automation UiPath Engineer
Core
Managed Services Engineer delivering high-quality UiPath automation solutions, handling L2 support, incident resolution, and client onboarding for enterprise clients.
Role type
Senior Managed Services Engineer (RPA/UiPath)
Builds
Production-grade UiPath automations, bot performance monitoring, and client service delivery
Domain
Intelligent Automation / RPA / Applied AI
Required skills
UiPath Studio, UiPath Orchestrator, REFramework, Intelligent Document Processing (IDP), API development/consumption (REST/SOAP), JSON, Root Cause Analysis (RCA), Change Management
Preferred skills
Python, PowerShell, VBScript, AI/IDP tools (Document Automation, AI Builder), CI/CD, DevOps, ITIL
Technologies
UiPath, UiPath Studio, UiPath Orchestrator, REFramework, REST, SOAP, JSON, Python, PowerShell, VBScript
Responsibilities
Ensure prompt ticket follow-up and resolution of L2 issues within defined SLAs; Perform root cause analysis (RCA) for production incidents and implement preventive measures; Monitor bot performance and proactively identify issues or improvement opportunities; Handle change requests, enhancements, and bug fixes for existing automations; Collaborate with L1 support and development teams to address complex technical challenges; Coordinate operations and maintenance activities for large client accounts; Test and optimise automation solutions for performance, scalability, and reusability; Provide clear and concise communication to end-users and stakeholders regarding issue resolutions and maintenance schedules; Consult, provide expertise, guidance, and participation during the Onboarding and Service Transition of clients
Seniority
Senior, hands-on IC