Technical Program Manager
Core
Lead a growing book of service engagements, ensuring automation initiatives are optimally resourced, solutioned, and delivered within budget, time, scope, and quality constraints.
Role type
Senior Technical Program Manager (Service Delivery)
Builds
RPA/Agentic and custom automation solutions for enterprise clients
Domain
Enterprise Software / Robotic Process Automation (RPA)
Required skills
Program lifecycle management, cross-functional leadership, risk management, stakeholder management, financial reporting, agile/waterfall methodologies, process building, data-driven decision making
Preferred skills
PMP, PRINCE2, Project+ certifications, global scale experience
Technologies
RPA, Agentic AI, SDLC tools, CI/CD pipelines
Responsibilities
Develop and monitor program/project lifecycle plans; manage client RPA/Agentic COE and Services PMO relationships; own full lifecycle from presales to handover; manage risks and dependencies via risk registry; ensure high-quality documentation and deliverables; conduct status meetings and report on progress, billings, and costs; drive client references and case studies; collaborate with Account Execs, Customer Success, and Sales Engineering.
Seniority
Senior, hands-on IC
