Technical Account Manager
Core
Technical Account Manager advising strategic enterprise customers on UiPath automation platform adoption, design, and technical success.
Role type
Senior Technical Account Manager (Enterprise Success)
Builds
Long-term enterprise-level business automation programs and customer technical maturity
Domain
Intelligent Automation / RPA / Enterprise Software
Deliverable
client delivery (via careerplan.io/jobs/199067bc-e277-443c-b53a-49cd6637f489-technical-account-manager-at-uipath)
Required skills
Technical advisory, platform infrastructure planning, troubleshooting, code reviews, technical health checks, stakeholder management, presentation skills, programming (.NET/C#/Java/Python/PowerShell), SaaS/Cloud expertise
Preferred skills
UiPath or intelligent automation product experience, technical support/consulting background
Technologies
UiPath, .NET, C#, Java, Python, PowerShell, SaaS, Cloud
Responsibilities
Own customer technical success and account team workstreams, engage customers for embedded technical advisory, provide platform infrastructure and upgrade planning, enable customers on best practices, conduct design/code reviews, perform technical health checks, manage escalated support incidents, deliver technical advisory via webinars/demos
Seniority
Senior, hands-on IC with strategic advisory focus
