Project Manager, Client Services
Core
Build and maintain operational tools, systems, and automations to support Client Services activities, standardize deliverables, and optimize handoffs.
Role type
Senior IC Project Manager (Client Services Operations)
Builds
Operational tools, AI-driven workflows, and standardized client service processes
Domain
AdTech / Digital Marketing / Client Services
Deliverable
production ML models
Required skills
Pipedrive, Salesforce, Asana, Zapier, Make, Claude, ChatGPT, Gemini, SQL, process automation, data hygiene, stakeholder training
Preferred skills
Deep Learning AI algorithms, commercial experience, business analysis
Responsibilities
Build and maintain operational tools and automations; Drive Pipedrive adoption and ensure CRM data hygiene; Utilize AI solutions to prototype workflows and automate processes; Standardize Account Management deliverables; Review account outputs against established standards; Establish and optimize core operational handoffs; Enable teams through onboarding and knowledge-sharing
Seniority
Mid-level, hands-on IC