Junior Customer Relations Executive
Core
Junior Customer Relations Executive providing daily operational and trading assistance to a portfolio of 300 corporate clients, acting as an ambassador for the product and service.
Role type
Junior Customer Relations Executive
Builds
Client relationships and retention on the EBO platform for global cash flow management
Domain
Fintech / Foreign Exchange (FX)
Deliverable
client delivery
Required skills
Client servicing, problem-solving, written and verbal communication, commercial awareness, numerical confidence, multitasking, Microsoft Excel
Preferred skills
Sales experience, knowledge of FX, knowledge of Ebury products, Catalan and Spanish fluency, English at a professional level
Responsibilities
Liaising and mediating between internal departments, dealing directly with clients, resolving client issues, promoting company offering to identify growth opportunities, managing live currency trade booking and banking information
Seniority
Junior
