Learning & Development Quality Assurance Specialist.
Core
Perform QA activities on demand for the NCI Academy, focusing on standardizing QA processes and monitoring/assessing course delivery.
Role type
Learning & Development Quality Assurance Specialist
Builds
Standardized QA processes and tools for the NCI Academy
Domain
Defense / NATO / Corporate Training
Deliverable
dashboards & analysis
Required skills
QA process standardization, course monitoring, assessment planning, documentation review, survey development, onsite/remote observation, stakeholder interviewing
Responsibilities
Complete QA Quality Focal Point Training; prepare monitoring and assessment plans; review course control documentation; develop student intake and exit surveys; conduct course observations; capture and document observations comparing delivery to standards; conduct interviews with instructors and students.