Administrative & Referral Coordinator - Orthopedic Surgery
Core
Serve as a liaison for patients in an orthopedic surgery department, facilitating access to care, managing registration, scheduling appointments, and verifying insurance and financial information.
Role type
Administrative & Referral Coordinator
Builds
Patient access workflows, referral authorizations, and appointment schedules for orthopedic care
Domain
Healthcare administration / Orthopedic Surgery
Deliverable
client delivery
Required skills
Patient registration, insurance verification, appointment scheduling, referral management, data entry, financial clearance processing
Preferred skills
Managed care knowledge, Epic system proficiency, training development
Technologies
Epic, Caretracker, IDX, Outlook Calendar, Microsoft Office
Responsibilities
Interview patients to obtain demographic and financial information; Verify third-party insurance coverage and obtain prior authorization; Schedule and reschedule appointments for physicians and ancillary services; Coordinate managed care activities and process referral authorizations; Generate audit reports to monitor referral authorization efficiency; Train staff on registration systems and managed care guidelines
Seniority
Mid-level, hands-on IC