Team Leader ( Cruiseabout) - Sydney Sutherland Shire, NSW
Core
Lead a team in quoting, booking, and invoicing cruise packages while driving sales targets and managing customer inquiries.
Role type
Senior retail sales team leader (cruise industry)
Builds
Cruise travel packages and bookings
Domain
Travel and Tourism
Deliverable
product features
Required skills
GDS experience, sales target management, team leadership, customer service, upselling, cross-selling, inventory management
Responsibilities
Quoting, booking and invoicing cruise bookings and packages; Ensure KPIs are met, meeting and exceed monthly sales targets; Support and handle walk in, email & telephone enquiries efficiently and accurately; Maximise sales opportunities by upselling & cross-selling; Monitor and action all relevant mailboxes daily; Maintain accurate and comprehensive product information in order to deliver and generate sales