Agent Education Manager
Core
Expert advisor and enablement lead teaching customers, partners, and prospects how to build AI agents with Decagon, while advising internal delivery teams on enablement programs.
Role type
Senior IC Agent Education Manager (B2B SaaS)
Builds
Learning pathways, repeatable training programs, workshops, and partner enablement certifications for Decagon University.
Domain
B2B SaaS, Conversational AI, Customer Enablement
Deliverable
product features
Required skills
Customer-facing experience, technical product training, workshop facilitation, program design and scaling, cross-functional partnership, strategic account management
Preferred skills
Partner/channel enablement experience, conversational AI or agent platform familiarity, consulting background
Technologies
Decagon platform, digital learning platforms, training tools
Responsibilities
Design and lead hands-on workshops for strategic accounts; Build learning pathways for Decagon University; Scale delivery of enablement content and train-the-trainer sessions; Partner with Product, Engineering, and PMM to align programs with product capabilities; Build partner enablement programs and certifications; Evaluate and manage learning tools and vendor relationships.
Seniority
Senior, hands-on IC
