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Commercial Skilling Manager

Switzerland, Zürich, Zürich🌐 Remote💼 Full-time🗓 2026-07-10 → 2026-07-16

Core

Align skilling solutions with strategic business goals to accelerate AI adoption and transformation while cultivating customer relationships.

Role type

Commercial Skilling Manager

Builds

Skilling solutions and enablement programs for customers on their AI journey

Domain

Artificial Intelligence / Learning and Development

Deliverable

client delivery

Required skills

strategic planning, customer relationship management, pipeline management, thought leadership, cross-functional collaboration, technical communication, innovation development, stakeholder engagement, program/project management

Preferred skills

experience driving large-scale enablement programs, track record of meeting skilling targets, developing new training content, implementing innovative learning tools, contributing to industry forums

Technologies

AI skilling platforms, learning tools

Responsibilities

Engage with C-suite and stakeholders to demonstrate the value of skilling and translate business requirements into actionable strategies; Maintain a robust pipeline of skilling opportunities and forecast engagements; Provide thought leadership on developing technical capabilities within the customer base; Pilot novel learning initiatives that enhance AI adoption; Bridge technical and business audiences to articulate the value of AI skilling

Seniority

Mid-to-Senior, hands-on IC with strategic focus

Rewrite
## About the role Align skilling solutions with strategic business goals to accelerate adoption and transformation. ## Customer Relationship Building * Cultivate relationships with customers throughout their AI journey. * Engage with C-suite and stakeholders to demonstrate the value of skilling and translate business requirements into actionable strategies. ## Pipeline Management * Maintain a robust pipeline of skilling opportunities to support our business. * Regularly forecast and track skilling engagements, ensuring they are aligned with the strategic priorities of field sales teams and customer needs. * Proactively communicate status and adjust plans to meet demand. ## Execution Excellence * Ensure excellence in execution by driving consistency, quality, and impact across delivery motions. ## Strategic Insights and Thought Leadership * Provide thought leadership on developing technical capabilities within our customer base. * Your vision should emphasize scalable and high-impact skilling approaches. ## Effective Communication * Bridge technical and business audiences. * Clearly articulate the value of AI skilling and adapt communication styles to resonate across diverse stakeholder groups. ## Innovation and Opportunity Development * Stay abreast of industry trends, emerging technologies, and market demands. * Collaborate with cross-functional teams to pilot novel learning initiatives that enhance AI adoption and drive organizational growth. ## Requirements * Master's Degree or equivalent AND/ OR several years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/ OR several years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience. * Fluency in both German and English required * Experience in driving large-scale enablement programs, with a track record of meeting or exceeding skilling targets and business impact metrics. * Demonstrated thought leadership in learning & development, such as developing new training content, implementing innovative learning tools, or contributing to industry forums on skilling. * Proven ability to collaborate with stakeholders, both externally and internally. * Demonstrated experience engaging with customer executives and cross-functional internal teams to drive initiatives forward. * Communication skills, with the ability to translate complex technical concepts into clear business benefits. * Presentation, writing, and interpersonal skills are a needed as well. * High adaptability and problem-solving ability, including navigating change, ambiguity and adjusting plans to meet evolving needs. * Self-driven and effective in a remote/virtual team environment.
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