Reception and Administration Volunteer - Perth Metro WA
Core
Provide quality reception and administration support to the office, serving as the first point of contact for visitors and clients.
Role type
Reception and Administration Volunteer
Builds
Office operations and client support services for the Australian Red Cross
Domain
Non-profit / Humanitarian / Administrative Services
Deliverable
Dashboards & analysis
Required skills
Records management, general office administration, communication, MS Office proficiency, database usage, self-management
Preferred skills
Previous reception experience, understanding of vulnerable people's experiences, cultural diversity engagement
Responsibilities
Welcome visitors, answer phones and direct calls, respond to email enquiries, perform administrative tasks (data entry, mail sorting, supply ordering), assist clients with form-filling and service details, escalate client issues, maintain privacy and confidentiality, maintain a safe work environment.
Seniority
Volunteer, entry-level