Chris 21/Workday Functional Analyst
Core
Resolve integration touchpoints between Workday, Chris21, and third-party platforms to ensure automated data flows and system synchronization.
Role type
Functional Analyst (Workday/Chris21)
Builds
Automated data flows between HR and Payroll systems
Domain
Human Capital Management (HCM) and Payroll
Required skills
Workday functional configuration, Chris21 user experience, payroll process knowledge, ServiceNow ticket management, EIB data conversion, master data auditing, system testing and UAT, Excel
Preferred skills
Analytical problem-solving, autonomy in configuration decisions
Technologies
Workday, Chris21, ServiceNow, Excel
Responsibilities
Triage and resolve integration errors between Workday, Chris21, and third-party systems; Analyse integration logs, EIBs, and payload files to restore automated data flows; Manage and resolve Tier 2 and Tier 3 ServiceNow support tickets; Perform regular master data audits between platforms; Translate business requirements into functional specs and configuration updates; Execute configuration tweaks across Workday business processes and Chris21 interface files; Support system testing, upgrades, and bi-annual Workday platform releases and Chris 21 upgrades.
