ACT Sales & Service Support
Core
Coordinate inbound sales opportunities, customer enquiries, and service requests while providing administration and coordination for Sales, Service, and Business Support teams.
Role type
Sales & Service Support Coordinator
Builds
Sales quotes, tender submissions, service tickets, and customer documentation
Domain
Workplace technology integration / Pro AV
Required skills
Sales support, service coordination, administration, customer service, communication, organization, time management, attention to detail, computer skills
Preferred skills
CRM, quoting, ticketing systems
Responsibilities
Coordinate inbound sales opportunities and service requests, support sales team with quotes and tenders, liaise with suppliers for pricing, manage service tickets and resources, review service reports, assist with invoicing, maintain customer and project information, manage documentation, perform reception duties
Seniority
Individual Contributor, mid-level support role