Internal Sales & Operations – High Service Lead
Core
Lead the Internal Sales Team by managing incoming enquiries, creating quotations, and ensuring exceptional customer service and sales advice for the Building, Construction, and Infrastructure industries.
Role type
Sales Team Lead / Operations Lead
Builds
Sales orders and customer loyalty for building and construction clients
Domain
Building, Construction, and Infrastructure
Deliverable
product features
Required skills
Sales management, customer service, quotation creation, CRM/ERP usage, supplier relationship management, multitasking, MS Office proficiency
Responsibilities
Attending to incoming sales enquiries, offering innovative solutions to customer needs, creating accurate quotations, following up on sales enquiries and quotes, capturing sales activity in CRM, establishing relationships with suppliers, leading the team to ensure exceptional service