Service Desk Coordinator – All IT Services
Core
First point of contact for clients, visitors, and suppliers while coordinating day-to-day office operations and supporting the service delivery team.
Role type
Service Desk Coordinator (Office Operations)
Builds
Office operations, client experiences, and service delivery support
Domain
IT Services / Office Administration
Deliverable
dashboards & analysis
Required skills
Organization, attention to detail, communication, customer focus, proactivity, reliability, administrative skills
Preferred skills
Previous experience in administration, reception, customer service, or coordination
Responsibilities
Answer calls and manage enquiries, coordinate and dispatch engineers, keep office and meeting rooms organized, manage office supplies and deliveries, support new starter onboarding, process invoices and track expenses, support leadership with meetings and travel, coordinate team events
