Account Engineer
Core
Account Engineer acts as a dedicated technical partner to accelerate new and early-stage customer adoption of the Snowflake AI Data Cloud, bridging the gap between initial contract close and successful platform utilization.
Role type
Senior IC Account Engineer (Technical Customer Success)
Builds
Customer adoption of Snowflake AI Data Cloud, Hands-on Labs, and webinars
Domain
Cloud Data Platform / Data Engineering
Deliverable
production ML models
Required skills
SQL, Cloud Data Architecture, Data Analytics, Project Management, Technical Communication
Preferred skills
Python, Java, Scala, CI/CD tooling, Data Science concepts, AI-powered development tools
Technologies
Snowflake, AWS, Azure, Google Cloud
Responsibilities
Manage portfolio of new/early-stage customers to drive time-to-value; Lead technical success and consumption trajectory; Provide strategic advisory on data strategy and technology stack integration; Deliver technical value using AI-powered tools; Architectural leadership on Snowflake best practices; Cross-functional collaboration with internal teams and partners; Develop scalable educational programs; Act as feedback loop to product teams; Triage customer inquiries and assist with demos/troubleshooting.
Seniority
Senior, hands-on IC
