Head of Operations
Core
Build, refine, and scale the operational engine powering Revenue, People, Legal, and Finance teams for a legal AI platform.
Role type
Head of Operations (IC)
Builds
Operational workflows, CRM architecture, and AI automation agents for non-technical teams.
Domain
Legal AI / B2B SaaS
Deliverable
production ML models
Required skills
Business Operations, RevOps, GTM Engineering, People Management, CRM Architecture, AI & Automation, Process Mapping, Data-driven Decision Making
Preferred skills
Experience in high-growth B2B SaaS (Series A to pre-IPO), Italian language proficiency
Technologies
HubSpot, Clay, Aircall, Aimfox, Salesforce, Pipedrive
Responsibilities
Map and optimize end-to-end workflows across Revenue, People, Legal, and Finance; Own the functional roadmap and prioritization frameworks; Architect and lead tool selection/integration for GTM stack; Implement internal AI tools and automated workflows; Manage and mentor the operational team.
Seniority
Senior, hands-on IC
