Account Manager
Core
Customer-focused Account Management role combining relationship management, customer service, sales, and licensing administration to manage a portfolio of customers purchasing Standards Australia's products and services.
Role type
Account Manager
Builds
Customer relationships, sales pipeline, and subscription renewals for national and international standards products.
Domain
Standards development and regulatory compliance
Deliverable
client delivery
Required skills
Account management, consultative sales, customer success, licensing administration, relationship management, sales pipeline management, renewal management, opportunity identification
Preferred skills
CRM usage, data handling, reporting tools, strategic thinking
Responsibilities
Manage customer portfolio, handle enquiries on subscriptions/licensing/billing, retain customers, grow existing accounts, achieve sales targets, collaborate with Legal/Finance/Product teams
Seniority
Individual Contributor