Business Analyst CXAI

Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)

About the Role

As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.

Responsibilities:

• Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

• Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

• Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

• Provide finance support, including financial analysis and business case development

• Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

• Translate complex financial and operational insights into clear, actionable narratives

• Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

• Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

Desired Skills & Requirements:

• Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

• Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

• Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

• Provide finance support, including financial analysis and business case development

• Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

• Translate complex financial and operational insights into clear, actionable narratives

• Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

• Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

• English Level: B1 high or above - Mandatory.