Bookings Manager
Core
Oversee end-to-end bookings and guest liaison operations for school camps, holiday camps, conferences, and retreats, ensuring smooth delivery of the camp experience.
Role type
Senior operational manager (camp bookings & guest liaison)
Builds
School camps, holiday camps, conferences, retreats, and guest group events
Domain
Christian youth ministry / outdoor education
Required skills
End-to-end booking lifecycle management, guest liaison, contract and deposit management, invoicing, database maintenance, reporting, site logistics coordination
Preferred skills
Experience in reservations, camps, events, or bookings environments
Responsibilities
Overseeing the end-to-end bookings and guest liaison process, providing leadership to the Guest Liaison Manager, responding to enquiries and building client relationships, managing booking contracts and records, coordinating pre-camp logistics, maintaining client databases, producing operational reports, participating in site planning meetings
Seniority
Senior, hands-on IC