Senior IT Change Officer
Core
Execute organizational change, communications, and engagement strategies to help people navigate and adopt new ways of working in a technology environment.
Role type
Senior Change and Communications Manager
Builds
Practical communications, engagement activities, and capability-building programs
Domain
Public sector / Organizational Change Management
Deliverable
product features
Required skills
Change management strategy execution, stakeholder engagement, content creation, training coordination, vendor management, audience segmentation, feedback analysis
Preferred skills
Technology/digital change experience, complex environment navigation
Responsibilities
Deliver change and engagement activities aligned with strategy, create engaging content across channels, manage communication channels, work with stakeholders to identify adoption barriers, coordinate training and information sessions, onboard and manage vendors, translate technical information into accessible communications, gather feedback to improve approach, monitor effectiveness of activities
