Senior Delivery Engineer
Core
Senior technical engine for a semi-custom SaaS platform, solving complex implementation problems and coaching implementation managers to accelerate time-to-value for global trade clients.
Role type
Senior individual contributor delivery engineer (semi-custom SaaS)
Builds
Semi-custom implementations, integrations, workflows, auto-taggers, and API connections for global trade clients
Domain
Global trade / B2B SaaS / Enterprise software
Required skills
Technical implementation, solutions engineering, integration, professional services, configuration, scripting, API design, stakeholder management, coaching
Preferred skills
None stated
Technologies
Microsoft 365, VMS, chartering systems, voyage-management systems
Responsibilities
Own complex non-standard implementations end-to-end with customers; Coach and unblock implementation managers on technical blockers; Design and deliver integrations and workflows; Create reusable assets like playbooks and scripts; Escalate root-cause issues to engineering; Lead technical discovery and redesign sessions
Seniority
Senior, hands-on IC