Engineer I, User Experience Site Support
Core
Provide onsite and remote technical support for end-users, infrastructure, and workplace technologies across multiple office locations.
Role type
Junior IT Site Support Engineer
Builds
Stable IT operations and user productivity across global offices
Domain
Enterprise IT Operations / Semiconductor Industry
Required skills
Windows device management, Microsoft 365 administration, Active Directory, Microsoft Intune, basic networking (TCP/IP, VLAN, DNS, DHCP), hardware troubleshooting, asset lifecycle management, Korean language proficiency
Preferred skills
Microsoft Copilot support, user training and adoption programs, Windows Autopilot, Windows Hello for Business, global enterprise environment experience, military IT administration experience, ITIL, CompTIA Network+, Security+ certifications
Technologies
Windows, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, Active Directory, Microsoft Intune, Autopilot, VLAN, TCP/IP, DNS, DHCP
Responsibilities
Install, configure, and troubleshoot Windows devices and peripherals; Support user onboarding, offboarding, and account administration; Provide remote operational support for regional and branch offices; Assist in infrastructure deployment, relocation, and upgrade projects; Manage IT assets from procurement to disposal; Support cybersecurity initiatives and access management controls
Seniority
Entry-level, hands-on IC