Customer Care Executive (French market 🇫🇷)
Core
Dedicated partner for French-speaking B2B partners (sports studios, clubs, venues) to maximize value from the Eversports Manager platform.
Role type
Customer Care Executive (B2B)
Builds
Eversports Manager platform for the sports and fitness industry
Domain
Sports technology / Fitness marketplace
Deliverable
client delivery
Required skills
Native French, fluent English, B2B customer support experience, phone/video communication, proactive problem solving, CRM management, feedback relay
Preferred skills
HubSpot experience, AI automation interest, passion for sports
Responsibilities
Run partner meetings to guide studios and venues, support existing partners via tickets and meetings, manage complaints and requests, keep the French Help Center accurate and translated, relay partner feedback and bugs to Product teams
Seniority
Junior to Mid-level, hands-on IC
