Sr Partner Agent Architect (UK)
Core
Sr Partner Agent Architect guiding strategic partners and enterprise customers to design, implement, and scale AI-driven customer experiences and agentic AI solutions.
Role type
Senior IC solution architect (enterprise AI & partner enablement)
Builds
Scalable AI Agent deployments and enterprise integrations for global partners
Domain
Enterprise Customer Experience (CX) & Agentic AI
Deliverable
production ML models | product features
Required skills
Enterprise solution architecture, systems thinking, complex multi-system integration, API design & troubleshooting, LLMs & prompt engineering, conversational design, stakeholder management, technical consulting
Preferred skills
Contact center/telephony technologies, integration platforms (MuleSoft, Boomi), agent orchestration, TypeScript/Node.js, CI/CD
Technologies
REST APIs, JSON/XML, OAuth, JWT, Postman, SSML, regex, LLMs, embeddings
Responsibilities
Design end-to-end AI Agent deployments for complex enterprise environments; Define integration strategies with CRMs, ERPs, and contact center systems; Guide partners on API design, authentication, and data transformation; Translate customer workflows into conversational components and AI Agent behavior; Lead technical discovery workshops and architecture reviews; Troubleshoot integrations and resolve delivery blockers; Document reusable architecture patterns and best practices.
Seniority
Senior, hands-on IC
